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1

A major consideration in product design is manufacturability.
A)True
B)False
2

Environmental scanning refers to checking environmental regulations before proceeding with product design.
A)True
B)False
3

The term concurrent engineering refers to bringing engineering and manufacturing personnel together early in the design phase.
A)True
B)False
4

Delayed differentiation and modular design are two tactics useful for mass customization.
A)True
B)False
5

Quality function deployment is a method of integrating the "voice of the customer" into the design process.
A)True
B)False
6

Product design that uses computers is referred to as:
A)QFD
B)CAM
C)RFD
D)CAD
E)TQM
7

Which of the following may be a dimension of quality?
A)Performance.
B)Conformance.
C)Reliability.
D)Durability.
E)All may be dimensions of quality.
8

Remanufacturing means:
A)Reassembling a defective product.
B)Redesigning the layout of the factory.
C)Replacing worn out components in products and reselling the products.
D)Redesigning the product.
E)Retraining the workers.
9

One possible disadvantage of modular design is that:
A)Replacement and repair is more difficult.
B)Failure diagnosis is more complex.
C)Number of configurations of modules decreases.
D)Individual parts lose their identities.
E)Inventory problems arise.
10

As part of a strategy for improving competitiveness, a manager may have to initially sacrifice:
A)research and development
B)short-term performance
C)employee pay raises
D)product or service quality
E)all of the above
11

Service design generally differs from product design in which of the following ways?
A)Service design tends to focus on tangible factors.
B)There is less latitude in detecting and correcting errors prior to delivery.
C)There is a lesser requirement to be aware of competitors' offerings.
D)There is less visibility to customers.
E)none of the above





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