![](/olcweb/styles/shared/spacer.gif) | ![Post: Business and Society 10e](/sites/dl/free/0072445068/title/sm_cover.jpg) Business and Society: Corporate Strategy, Public Policy, Ethics, 10/e James Post,
Boston University Anne T Lawrence,
San Jose State University James Weber,
Duquesne University
Managing Technological Challenges
Chapter Summary- Businesses have addressed many privacy issues at work and in e-commerce by developing privacy policies and becoming involved in voluntary industry initiatives such as TRUSTe.
- Acts of sabotage by computer hackers threaten companies' control of information, causing businesses to develop numerous information security measures.
- Businesses have entrusted the management of technology to their chief information officers. For issues that go beyond the business organization and affect society in general, it is unclear whether businesses, social groups, or governments-or some combination of these groups-should manage technology and its change.
- Threats of software and music piracy challenge businesses' ownership of their property, calling for industry and governmental responses to these ethical violations.
- Fears associated with human genetic research, human cloning, and genetically modified foods have raised objections from social and religious groups. Businesses have attempted to address these fears and dispel false concerns, while seeking to benefits of scientific technological breakthroughs.
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