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Business: A Changing World, 4/e
O.C. Ferrell, Colorado State University
Geoffrey Hirt, DePaul University
Motivating the Workforce
True or False Quiz
Please answer all questions.
1
Maslow's work applied scientific principles to management.
A)
True
B)
False
2
The birth of the study of human relations can be traced to time and motion studies conducted at the turn of the century.
A)
True
B)
False
3
Job enlargement adds more tasks to a job instead of treating each as a separate task.
A)
True
B)
False
4
A lack of motivation explains why people avoid doing what they should do.
A)
True
B)
False
5
Theory X is less formal and more personal than traditional management approaches.
A)
True
B)
False
6
When laid off, workers' attention probably shifts from fulfilling physiological and security needs to fulfilling esteem needs.
A)
True
B)
False
7
In the Hawthorne studies, productivity increased regardless of physical conditions.
A)
True
B)
False
8
In practice, equity is a subjective notion.
A)
True
B)
False
9
Herzberg's motivational factors and Maslow's esteem and self-actualization needs are similar.
A)
True
B)
False
10
Maslow's hierarchy lists the needs people strive to fill with the most basic needs at the bottom.
A)
True
B)
False
11
Job rotation allows employees to move from one job to another in an effort to relieve the boredom that is often associated with job specialization
A)
True
B)
False
12
A manager who thinks workers dislike and avoid work has what Douglas McGregor labeled Theory X assumptions about people.
A)
True
B)
False
13
High morale contributes to high levels of productivity.
A)
True
B)
False
14
Human relations involves motivating employees to achieve organizational objectives efficiently and effectively.
A)
True
B)
False
15
Motivational factors include achievement, recognition, the work itself, responsibility, and advancement.
A)
True
B)
False
16
Punishing unacceptable behavior is rarely effective in the short-term.
A)
True
B)
False
17
Social needs relate to self-respect and respect from others.
A)
True
B)
False
18
Motivation is the study of individual and group behavior in organizational settings.
A)
True
B)
False
19
The Theory X view of management takes into account people's needs for companionship and personal growth.
A)
True
B)
False
20
Negative punishments for acceptable behavior tend to be more effective in the long run than positive rewards for unacceptable behavior.
A)
True
B)
False
2002 McGraw-Hill Higher Education
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