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Communicating in Groups: Applications and Skills, 5/e

Katherine L. Adams, California State University Fresno
Gloria J. Galanes, Southwest Missouri State University

Small Groups as the Heart of Society

Chapter Quiz


1	In a study of 179 teams, ____ % were rated as highly effective.
		A)	3
		B)	13
		C)	23
		D)	33
		E)	43


2	One study found that meetings in which participants sit down take ____ % longer than meetings in which participants must stand up.
		A)	34
		B)	44
		C)	54
		D)	64
		E)	74


3	One advantage of group work is:
		A)	each person can work less than if completing a task alone.
		B)	members can stay with tried-and-true ways of thinking.
		C)	group needs substitute for individual needs.
		D)	groups can accomplish tasks much more quickly than individuals working by themselves.
		E)	members can correct each other's misinformation.


4	Grouphate refers to:
		A)	joining groups that engage in hate crimes.
		B)	joining groups that are against groups that engage in hate crimes.
		C)	one group hating another group.
		D)	disliking or dreading group work.
		E)	using hate speech when communicating in groups.


5	Groups, rather than individuals working alone, should be used to solve a problem when:
		A)	the task requires a limited amount of information and skills.
		B)	a quick resolution is essential.
		C)	commitment to the decision is important.
		D)	the groups are very large.
		E)	the task is fairly simple and straightforward.


6	When faced with a problem-solving situation, an individual is the better choice when:
		A)	the problem is complex.
		B)	there is no one best solution to the problem.
		C)	critical thinking skills must be applied to the problem.
		D)	investigative research is required.
		E)	conditions are changing rapidly.


7	All of the following statements about groups are TRUE EXCEPT:
		A)	Group members strive to achieve some common purpose.
		B)	Group members influence and are influenced by one another.
		C)	A group has at least three individuals.
		D)	Group members are interdependent.
		E)	Group members must interact face-to-face.


8	Dyads are not defined as small groups in that DYADS:
		A)	have continuity.
		B)	exist even if membership changes.
		C)	allow for multiple interpersonal relationships.
		D)	have no networks.
		E)	develop leadership hierarchies.


9	Small group communication:
		A)	is more complex than interpersonal communication.
		B)	is more spontaneous than public communication.
		C)	is more formal than public communication.
		D)	involves clearly differentiated speaker and listener roles.
		E)	involves delayed verbal feedback.


10	A student study group for a small group communication class is an example of a:
		A)	committee.
		B)	quality control circle.
		C)	learning group.
		D)	self-managed work team.
		E)	support group.


11	A task force is one type of:
		A)	committee.
		B)	quality control circle.
		C)	learning group.
		D)	self-managed work team.
		E)	support group.


12	The purpose of a ____ is to examine any issue that may affect job performance and identify ways to improve productivity.
		A)	committee.
		B)	quality control circle.
		C)	learning group.
		D)	self-managed work team.
		E)	support group.


13	The belief that all group members are created equal is called:
		A)	egalitarianism.
		B)	authoritarianism.
		C)	humanitarianism.
		D)	commensuratism.
		E)	autocraticism.


14	One ethical principle for group members is:
		A)	consider leaving the group if others don't do what you want them to do.
		B)	falsify information when necessary to achieve the group's goal.
		C)	demonstrate a commitment to the group.
		D)	ridicule other group members when they don't complete their assigned tasks.
		E)	demand respect from other group members.


15	When group members assume the ____ role, they are part of the group, observe group interactions and processes, and adapt accordingly.
		A)	observer-adapter
		B)	participant-observer
		C)	actor-audience
		D)	sender-receiver
		E)	insider-outsider


16	Your family is the first group you encounter.
		A)	True
		B)	False


17	A conjunctive task is one in which one person has all the information necessary to complete the task.
		A)	True
		B)	False


18	Grouphate is not very common because most groups function well.
		A)	True
		B)	False


19	Group dynamics is the study of the ways in which groups form and behave.
		A)	True
		B)	False


20	Secondary groups are formed primarily to meet needs for inclusion and affection.
		A)	True
		B)	False

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