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1 | | Which one of the following is TRUE about leadership? |
| | A) | A good leader gets others to do the work for her or him. |
| | B) | Effective leaders expect to provide service to the group. |
| | C) | There is an ideal leadership style that is independent of the group's situation. |
| | D) | People are born, or not born, leaders. |
| | E) | There is a set of traits that differentiates people who are leaders from people who are followers. |
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2 | | ____ leaders are effective only when group members are motivated experts on the task or topic at hand. |
| | A) | Legitimate |
| | B) | Laissez-faire |
| | C) | Autocratic |
| | D) | Technical |
| | E) | Democratic |
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3 | | ____ leaders make the group's decisions and control the group's processes. |
| | A) | Legitimate |
| | B) | Laissez-faire |
| | C) | Autocratic |
| | D) | Technical |
| | E) | Democratic |
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4 | | The most innovative, committed, and satisfied group members typically have ____ leaders. |
| | A) | legitimate |
| | B) | laissez-faire |
| | C) | autocratic |
| | D) | technical |
| | E) | democratic |
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5 | | In Hersey and Blanchard's model of situation leadership, the ____ leadership style focuses on facilitation and coordination. |
| | A) | delegating |
| | B) | telling |
| | C) | yelling |
| | D) | participating |
| | E) | selling |
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6 | | The ____ leadership style in Hersey and Blanchard's model of situation leadership takes a high task, low relationship orientation. |
| | A) | delegating |
| | B) | telling |
| | C) | yelling |
| | D) | participating |
| | E) | selling |
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7 | | Leaders who use the ____ leadership style in Hersey and Blanchard's model of situation leadership promote group member enthusiasm and provide the guidance necessary to complete the task. |
| | A) | delegating |
| | B) | telling |
| | C) | yelling |
| | D) | participating |
| | E) | selling |
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8 | | One set of major duties leaders are expected to perform is ____, which includes establishing a climate of trust, developing teamwork, and promoting cooperation. |
| | A) | developing the group |
| | B) | controlling group members |
| | C) | performing administrative duties |
| | D) | managing the written communication |
| | E) | leading group discussion |
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9 | | Part of a leader's major set of duties that she or he is expected to perform is ____, which involves equalizing members' opportunities to participate, stimulating creative and critical thinking, and fostering improvement from one meeting to the next. |
| | A) | developing the group |
| | B) | controlling group members |
| | C) | performing administrative duties |
| | D) | managing the written communication |
| | E) | leading group discussion |
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10 | | ____, one major set of duties leaders are expected to perform, involves planning and following up on meetings. |
| | A) | Developing the group |
| | B) | Controlling group members |
| | C) | Performing administrative duties |
| | D) | Managing the written communication |
| | E) | Leading group discussion |
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11 | | In producing equality in group member participation, leaders should: |
| | A) | make a statement or ask a question after each person in the group has said something. |
| | B) | take a position during arguments. |
| | C) | answer questions of interpretation thoroughly. |
| | D) | control dominating speakers. |
| | E) | address comments to specific individuals in the group. |
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12 | | To effectively develop teamwork and promote cooperation among group members, leaders should: |
| | A) | ignore or avoid any hidden agendas that group members might have. |
| | B) | use "I" and "you" language to distinguish between leaders and followers. |
| | C) | share a laugh or joke with the group. |
| | D) | keep the group on task at all times. |
| | E) | always use a collaborative approach to conflict management. |
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13 | | Minutes refer to: |
| | A) | formal notes of what occurs during a group's meetings. |
| | B) | meeting notifications that are sent to group members so they have time to prepare. |
| | C) | personal records that each group member keeps for each meeting. |
| | D) | records of resolutions that the group proposes. |
| | E) | time parameters for the length of group meetings. |
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14 | | Effectively encouraging distributed leadership in a group requires: |
| | A) | focusing primarily on social relationships among group members. |
| | B) | displaying consistent behaviors, fulfilling the same functions in all groups. |
| | C) | using ambiguous and equivocal language to promote group unity. |
| | D) | analyzing the needs of the group. |
| | E) | actively listening rather than actively participating. |
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15 | | The ethical guidelines for group leaders include: |
| | A) | Establish clear policies that all group members are expected to follow. |
| | B) | Place concern for your own personal goals ahead of concern for the group's goals. |
| | C) | Treat other group members with respect only after they have earned that respect. |
| | D) | Violate the group's rules when necessary to achieve the group's goals. |
| | E) | Send deceptive messages when it will help the group complete its tasks. |
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16 | | The functional concept of group leadership assumes that the designated leader is responsible for all important group functions. |
| | A) | True |
| | B) | False |
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17 | | In distributed leadership, the leader distributes specific tasks to each group member. |
| | A) | True |
| | B) | False |
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18 | | In initiating discussions, leaders should pay special attention to reducing secondary tensions. |
| | A) | True |
| | B) | False |
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19 | | To manage the group's written communication, leaders need to take personal notes, keep accurate group records, provide written notices and visuals, and submit the group's report and resolutions. |
| | A) | True |
| | B) | False |
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20 | | Email is appropriate to use for disseminating agendas and other written materials prior to group meetings. |
| | A) | True |
| | B) | False |
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