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Communicating in Groups: Applications and Skills, 5/e
Katherine L. Adams, California State University Fresno
Gloria J. Galanes, Southwest Missouri State University

Applying Leadership Principles

Chapter Quiz



1

Which one of the following is TRUE about leadership?
A)A good leader gets others to do the work for her or him.
B)Effective leaders expect to provide service to the group.
C)There is an ideal leadership style that is independent of the group's situation.
D)People are born, or not born, leaders.
E)There is a set of traits that differentiates people who are leaders from people who are followers.
2

____ leaders are effective only when group members are motivated experts on the task or topic at hand.
A)Legitimate
B)Laissez-faire
C)Autocratic
D)Technical
E)Democratic
3

____ leaders make the group's decisions and control the group's processes.
A)Legitimate
B)Laissez-faire
C)Autocratic
D)Technical
E)Democratic
4

The most innovative, committed, and satisfied group members typically have ____ leaders.
A)legitimate
B)laissez-faire
C)autocratic
D)technical
E)democratic
5

In Hersey and Blanchard's model of situation leadership, the ____ leadership style focuses on facilitation and coordination.
A)delegating
B)telling
C)yelling
D)participating
E)selling
6

The ____ leadership style in Hersey and Blanchard's model of situation leadership takes a high task, low relationship orientation.
A)delegating
B)telling
C)yelling
D)participating
E)selling
7

Leaders who use the ____ leadership style in Hersey and Blanchard's model of situation leadership promote group member enthusiasm and provide the guidance necessary to complete the task.
A)delegating
B)telling
C)yelling
D)participating
E)selling
8

One set of major duties leaders are expected to perform is ____, which includes establishing a climate of trust, developing teamwork, and promoting cooperation.
A)developing the group
B)controlling group members
C)performing administrative duties
D)managing the written communication
E)leading group discussion
9

Part of a leader's major set of duties that she or he is expected to perform is ____, which involves equalizing members' opportunities to participate, stimulating creative and critical thinking, and fostering improvement from one meeting to the next.
A)developing the group
B)controlling group members
C)performing administrative duties
D)managing the written communication
E)leading group discussion
10

____, one major set of duties leaders are expected to perform, involves planning and following up on meetings.
A)Developing the group
B)Controlling group members
C)Performing administrative duties
D)Managing the written communication
E)Leading group discussion
11

In producing equality in group member participation, leaders should:
A)make a statement or ask a question after each person in the group has said something.
B)take a position during arguments.
C)answer questions of interpretation thoroughly.
D)control dominating speakers.
E)address comments to specific individuals in the group.
12

To effectively develop teamwork and promote cooperation among group members, leaders should:
A)ignore or avoid any hidden agendas that group members might have.
B)use "I" and "you" language to distinguish between leaders and followers.
C)share a laugh or joke with the group.
D)keep the group on task at all times.
E)always use a collaborative approach to conflict management.
13

Minutes refer to:
A)formal notes of what occurs during a group's meetings.
B)meeting notifications that are sent to group members so they have time to prepare.
C)personal records that each group member keeps for each meeting.
D)records of resolutions that the group proposes.
E)time parameters for the length of group meetings.
14

Effectively encouraging distributed leadership in a group requires:
A)focusing primarily on social relationships among group members.
B)displaying consistent behaviors, fulfilling the same functions in all groups.
C)using ambiguous and equivocal language to promote group unity.
D)analyzing the needs of the group.
E)actively listening rather than actively participating.
15

The ethical guidelines for group leaders include:
A)Establish clear policies that all group members are expected to follow.
B)Place concern for your own personal goals ahead of concern for the group's goals.
C)Treat other group members with respect only after they have earned that respect.
D)Violate the group's rules when necessary to achieve the group's goals.
E)Send deceptive messages when it will help the group complete its tasks.
16

The functional concept of group leadership assumes that the designated leader is responsible for all important group functions.
A)True
B)False
17

In distributed leadership, the leader distributes specific tasks to each group member.
A)True
B)False
18

In initiating discussions, leaders should pay special attention to reducing secondary tensions.
A)True
B)False
19

To manage the group's written communication, leaders need to take personal notes, keep accurate group records, provide written notices and visuals, and submit the group's report and resolutions.
A)True
B)False
20

Email is appropriate to use for disseminating agendas and other written materials prior to group meetings.
A)True
B)False