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Communicating in Groups: Applications and Skills, 5/e
Katherine L. Adams, California State University Fresno
Gloria J. Galanes, Southwest Missouri State University

Managing Conflicts Productively

Internet Exercises

Terrorism, TV, and Groupthink

On September 11, 2001, people from around the world watched images of violence on their televisions. In the wake of terrorist attacks on the World Trade Center and the Pentagon, TV news organizations such as CNN and MSNBC transitioned to 24-hour, nonstop coverage of the attacks and eventual war against terrorism.

Consider your own experiences watching TV reports of the terrorist actions, anthrax scares, and subsequent war on terrorism. You may also want to refresh your memory by exploring archived reports on CNN.com or MSNBC.com. To what extent do you think mediated reports of these events made the public susceptible to groupthink? In emergency situations like these, what are some potential negative consequences of mass groupthink?

In small groups, members can reduce the effects of groupthink by "kicking the problem around," establishing norms of critical evaluation, preventing insulation of the group. In larger groups of people, like the mass audiences watching TV reports of terrorism, how could these same principles be applied? Are there ways that our culture, like small groups, can reduce the effects of groupthink on the way we assign meaning to mediated messages?