Kerry - Because I recently broke up with my boyfriend, I've received
many expressions of concern and care from friends. Most of them comment
on the situation, and ask me how I'm doing. I've noticed that some conversations
leave me uplifted, and others frustrated or sad. As I read over Delia's
Constructivism theory, I realized how message design logic explained the
differences in these conversations. A friend had remarked one evening,
"Well, I'm sure you feel bad now, but things will be better in the
morning. You'll see." Thank you. Could she have empathized any less?
I recalled how this same person had bulldozed over my feelings last year
when I learned that my parents were selling our house. Basically, she
told me that new homes were nice and exciting, and that I'd be over the
old one in no time. I don't feel comforted by these interactions. In fact,
it's as if she doesn't care enough about how I'm feeling to try to understand
me. Her words cannot smooth things over, they merely deny the validity
of my emotions. She is using conventional design logic in our conversations.
The social norm in these situations is to show concern, and undoubtedly
my friend felt like that goal was accomplished by what she said. In contrast,
another friend said something along these lines in regard to the break-up,
"I'm sorry, sweetie. This just stinks. I wish I could say something
to make it better, but nothing will. But I know that if God wants you
to be together, nothing can mess that future up." Her more sophisticated
message offered me comfort, validated my feelings, and redefined the situation
as one in God's hands. Knowing how much better the communication was when
feelings, goals, and constructing a social reality were taken into account,
I want to be vigilant in using rhetorical design logic in my conversations.
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