(See related pages)
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| I. Define prosocial behavior and distinguish between egoistic and altruistic helping. |
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| II. Describe the findings regarding gender differences in helping. |
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| III. Describe the strengths and weaknesses of evolutionary explanations for helping behavior. |
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| IV. List and describe the social norms that regulate helping and describe the findings regarding cultural differences in these norms. |
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| V. Summarize the findings regarding the social learning perspective on prosocial behavior. |
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| VI. Describe the main features of the bystander intervention model and explain the relationship between this model and the concepts of audience inhibition and diffusion of responsibility. |
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| VII. Explain how emotional arousal, perceived costs and rewards, and mood influence the likelihood of prosocial behavior. |
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| VIII. Describe the theoretical concepts and empirical findings related to empathy and the issue of whether true altruism exists. |
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| IX. Describe how similarity and the norm of social justice influence who receives help. |
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| X. Explain two approaches that seek to explain why the recipients of help often respond negatively to such aid. |