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1 | |
There is very little influence between organizational culture and organizational change.
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| | A) | TRUE
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| | B) | FALSE
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2 | |
When new employees are socialized, it should be in formal and informal ways.
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| | A) | TRUE
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| | B) | FALSE
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3 | |
Organizational culture rarely influences the ways decisions are made.
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| | A) | TRUE
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| | B) | FALSE
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4 | |
It is not important to create objective data when evaluating OD efforts.
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| | A) | TRUE
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| | B) | FALSE
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5 | |
A manager who tries to change subordinates by using threats is likely to increase the trust between this manager and his subordinates. |
| | A) | TRUE |
| | B) | FALSE |
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6 | |
What type of change is involved when an organization decides to have all of its sales force use laptop computers to check on the availability of inventory when meeting with customers?
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| | A) | Technological
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| | B) | External
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| | C) | Environmental
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| | D) | Competitive
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7 | |
When teenagers suddenly shift to the latest fad, what type of change is involved for an organization that tries to market its products to teenagers?
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| | A) | Restructuring
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| | B) | Environmental
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| | C) | Technological
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| | D) | Equipment
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8 | |
When employees are nervous about working with a new manager, this is an example of what type of resistance to change?
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| | A) | Threats to power
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| | B) | Inconvenience
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| | C) | Threats to interpersonal relations
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| | D) | Fear of the unknown
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9 | |
An employee who resists organizational change "because he doesn't want to bother with it" is manifesting:
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| | A) | threats to power.
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| | B) | inconvenience.
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| | C) | threats to interpersonal relations.
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| | D) | fear of the unknown.
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10 | |
When OD consultants examine information about the company in an attempt to discover areas that need to be improved, this is part of:
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| | A) | evaluation.
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| | B) | diagnosis.
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| | C) | planning.
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| | D) | controlling.
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11 | |
When OD consultants share information they have learned with employees in an attempt to get the employees to "buy in" to the changes that are needed, this is part of:
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| | A) | evaluation.
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| | B) | organizing.
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| | C) | controlling.
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| | D) | intervention/education.
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12 | |
When OD consultants try to determine if the OD process accomplished its objectives, this is part of:
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| | A) | organizing.
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| | B) | evaluation.
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| | C) | diagnosis.
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| | D) | entrepreneuring.
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13 | |
When Friday is "business casual dress day" at a company, this is part of the company's:
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| | A) | technology.
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| | B) | organizational change.
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| | C) | corporate culture.
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| | D) | resistance to change.
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14 | |
The "fit criterion" applies to ______ managers.
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| | A) | hiring
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| | B) | promoting
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| | C) | retaining
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| | D) | all of the above.
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15 | |
When a newly hired employee is instructed in what he is expected to do on the job, this is part of:
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| | A) | grid training.
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| | B) | planned change.
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| | C) | entry socialization.
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| | D) | sensitivity training.
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16 | |
The concept of individual autonomy refers to a manager's ability to:
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| | A) | act independently.
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| | B) | finding opportunities to express initiative.
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| | C) | be responsible for his own actions.
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| | D) | all of the above.
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17 | |
When an employee resists a transfer to another department because he doesn't want to work away from the colleagues with whom he now works, this is an example of:
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| | A) | inconvenience.
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| | B) | fear of the unknown.
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| | C) | economics.
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| | D) | threats to interpersonal relation
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18 | |
When a manager resists learning how to use an Excel spreadsheet to produce charts because he is afraid that he will not be able to learn this skill, this is an example of:
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| | A) | threats to interpersonal relations.
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| | B) | controlling.
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| | C) | fear of the unknown.
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| | D) | organizing.
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19 | |
Which of the following is a characteristic of a sensitivity T-group?
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| | A) | No planned structure
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| | B) | No prior common experience of the members
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| | C) | No formal agenda for activities under discussion
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| | D) | All of the above
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20 | |
In Lewin's model, the idea that an employee's work group needs to reward the change in a fellow worker's behavior is part of:
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| | A) | refreezing.
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| | B) | the change agent.
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| | C) | unfreezing.
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| | D) | presenting a new alternative.
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2003 McGraw-Hill Higher Education