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Rue: Management:  Skills and Application, 10e
Management: Skills and Application, 10/e
Leslie W Rue, Georgia State University - Emeritus
Lloyd L Byars, Georgia Institute of Technology

Controlling

Chapter Quiz



1

The process of comparing actual performance to planned performance is part of the planning process.
A)TRUE
B)FALSE
2

The control process takes place before planning is completed.
A)TRUE
B)FALSE
3

Feedback is not an essential part of the control process.
A)TRUE
B)FALSE
4

When actual performance is less than planned performance, managers typically reduce the number of controls.
A)TRUE
B)FALSE
5

The budget is the most frequently used control method.
A)TRUE
B)FALSE
6

Determining what actually happened as compared to what was supposed to happen is part of:
A)planning.
B)organizing.
C)control.
D)leading.
7

If a company has sales of $2.4 million, total assets of $12 million, and net profit of $200,000, its return on assets is:
A)1.7%.
B)8.3%.
C)20%.
D)none of the above.
8

The process of deciding when production quality is "out of control" refers to:
A)an arbitrary standard.
B)an aftereffect.
C)control tolerance.
D)intrapreneuring.
9

If a company has a net profit of $350,000, sales of $3.2 million, and total assets of $5 million, its return on assets is:
A)10.9%.
B)64%.
C)7%.
D)none of the above.
10

Personal control is also called:
A)dynamic control.
B)behavior control.
C)impersonal control.
D)abnormal control.
11

When a supervisor at a McDonald's restaurant keeps a close eye on the "associates" to be sure that they are performing their jobs correctly, this is an example of:
A)planning.
B)organizing.
C)behavior control.
D)delayed control.
12

Tracking the weekly profit figures at Wal-Mart stores in the Midwest is an example of:
A)organizing.
B)leading.
C)input control.
D)output control.
13

Steering controls are also called ______ controls.
A)concurrent
B)ad hoc
C)postaction
D)preliminary
14

When a company requires the finance department to approve all expenditures over $300 before they are made, this is an example of ______ control.
A)concurrent
B)postaction
C)steering
D)screening
15

A Balance Sheet includes a summary of the company's:
A)liabilities.
B)retained earnings.
C)assets.
D)all of the above.
16

If a company has net profit of $75,000, sales of $1.6 million, and total assets of $2.1 million, its net profit margin is:
A)3.6%.
B)4.7%.
C)76.2%
D)none of the above.
17

When managers are asked to prepare a budget for their department "on a clean sheet of paper" as if they had never prepared a budget for their department previously, this is an example of a(n) ______ budget.
A)flexible
B)balance sheet
C)zero-base
D)cash
18

If a company has total debt of $1.4 million, net profit of $60,000, and stockholders' equity of $2.3 million, it debt to equity ratio is:
A)4.3%.
B)2.6%.
C)60.9%.
D)none of the above.
19

If a company has sales of $3.6 million, cost of good sold of $2.8 million, and net profit of $55,000, its gross profit margin is:
A)$800,000.
B)$3.5 million.
C)$2.7 million.
D)none of the above.
20

When a checkout clerk at a supermarket tries to "balance" her total sales figure with her cash in the drawer, this is an example of ______ control.
A)operator.
B)informational.
C)foolproof.
D)none of the above.