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1 | |
The function of organizing does not include delegation of authority.
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| | A) | TRUE
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| | B) | FALSE
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2 | |
The informal organization has an informal structure.
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| | A) | TRUE
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| | B) | FALSE
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3 | |
The line workers in a Ford Motor Co. assembly plant are an example of vertical division of labor.
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| | A) | TRUE
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| | B) | FALSE
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4 | |
Job scope refers to the freedom of a worker to plan his own work.
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| | A) | TRUE
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| | B) | FALSE
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5 | |
How close physically jobs are to one another is a factor in determining the correct span of management. |
| | A) | TRUE |
| | B) | FALSE |
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6 | |
When the managers in a marketing department produce a marketing plan that is "greater than the sum of the parts contributed by individual managers," this is an example of:
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| | A) | division of labor.
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| | B) | synergism.
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| | C) | specifying job responsibilities.
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| | D) | consideration.
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7 | |
When the workers in a Chrysler assembly plant have specialized jobs such that each job represents a small, but important, part of the creation of a new automobile, this is known as:
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| | A) | delegation.
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| | B) | the exception principle.
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| | C) | division of labor.
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| | D) | synergy.
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8 | |
An organizational chart is an example of:
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| | A) | delegation.
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| | B) | vertical division of labor.
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| | C) | centralization.
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| | D) | intrapreneuring.
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9 | |
The number of subordinates who report to a marketing manager is known as that manager's:
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| | A) | unity of command.
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| | B) | unity of direction.
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| | C) | span of control.
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| | D) | feedback zone.
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10 | |
When a movie theater owner gives the manager on duty the authority to decide whether or not to refund the price of admission to customers who complain about the quality of the movie, this is an example of:
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| | A) | horizontal division of labor.
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| | B) | span of control.
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| | C) | empowerment.
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| | D) | downsizing.
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11 | |
When a worker in a General Motors assembly plant for Chevy Cavaliers installs the left front fender of cars as they come to his station, this is an example of a job with:
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| | A) | narrow depth.
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| | B) | narrow scope.
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| | C) | broad scope.
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| | D) | broad depth.
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12 | |
The ability of a college professor to plan much of his own work schedule is known as:
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| | A) | job depth.
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| | B) | centralization.
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| | C) | job design.
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| | D) | job scope.
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13 | |
In the military, as well as in corporate life, the legitimate use of power is known as:
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| | A) | authority.
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| | B) | centralization.
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| | C) | the exception principle.
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| | D) | decentralization.
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14 | |
Responsibility has to do with which part of the organization's policy?
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| | A) | Use of resources
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| | B) | Achieving objectives
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| | C) | Conformity to the company's policies
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| | D) | All of the above
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15 | |
Which of the following is an advantage of decentralization as opposed to centralization?
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| | A) | Higher morale in lower levels of management
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| | B) | More flexibility
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| | C) | Faster action
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| | D) | All of the above
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16 | |
The idea that a marketing manager should focus his efforts only on those lines of the budget that deviate significantly from planned expenditures is part of which principle?
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| | A) | Decentralization
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| | B) | Centralization
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| | C) | Exception
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| | D) | Parity
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17 | |
The number of different types of jobs (TV commercial production, media scheduling, copy writing, and so forth) that are being managed by a marketing vice-president is known as: |
| | A) | job depth. |
| | B) | variety. |
| | C) | complexity. |
| | D) | job scope. |
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18 | |
A bank that has five levels of managers such that each one has just a few subordinates reporting to each manager is an example of what type of organization?
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| | A) | Flat
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| | B) | Inefficient
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| | C) | Tall
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| | D) | Efficient
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19 | |
Which of the following is a good reason for a finance manager to delegate tasks to subordinates?
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| | A) | Development of the subordinates
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| | B) | Freedom of the manager to do something else
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| | C) | Increasing the feeling of "being needed" among the subordinates
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| | D) | All of the above
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20 | |
Which of the following is an advantage of decentralization over centralization?
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| | A) | Quicker response to competitive behavior
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| | B) | Less detailed work for top managers
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| | C) | Higher morale at lower managerial levels
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| | D) | All of the above
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2003 McGraw-Hill Higher Education