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Internet Literacy, 3/e
Fred T Hofstetter, University of Delaware

Communicating Over the Internet
Electronic Mail

Multiple Choice

Click on the correct response for each question below.



1

Before you can begin using e-mail, you must have a(n)
Need a Hint?
A)Browser.
B)Modem.
C)Server.
D)Account.
2

The computer that hosts your e-mail account is known as a(n)
Need a Hint?
A)Host.
B)E-mail client.
C)E-mail server.
D)Listserv.
3

Which of the following statements are true?
Need a Hint?
A)You should never give anyone your e-mail account name because then they will be able to access your account.
B)When creating a password, use either numbers or letters, but do not combine them within a password.
C)Your e-mail address is the domain name of your ISP’s host computer followed by an @ sign, followed by your account name.
D)None of the above.
4

Which of the following are tasks that may be completed when configuring your e-mail client?
Need a Hint?
A)Provide the IP address of your ISP’s mail server.
B)Provide the name of your e-mail account.
C)Specify that mail is to be deleted from the host computer after it is downloaded to your computer.
D)All of the above.
5

Which of the following statements are false?
Need a Hint?
A)When composing an e-mail, type the e-mail address of the person to whom you want to send a message in the "To:" field.
B)In Microsoft Outlook Express and Netscape Communicator, an address book is an index of e-mail addresses you want to keep for future use.
C)To prevent spreading a virus to your computer, you should only open e-mail attachments that are executable files, such as .exe or .bat.
D)None of the above.
6

Which of the following statements are true?
Need a Hint?
A)When forwarding an e-mail message, you can include further information or explanation in the body of the message.
B)The option of sending e-mail in an HTML format enables you to put pictures in your e-mail messages.
C)Mail filtering is very useful for blocking unwanted mail, but can only be used if you know the e-mail address of the sender.
D)Both A and B.
7

Which of the following mail server types will leave your mail on the mail server; as opposed to copying to your computer?
Need a Hint?
A)POP3
B)TCP/IP
C)IMAP
D)IRC
8

Which of the following mail server types will copy your mail to your computer; as opposed to leaving it on the mail server?
Need a Hint?
A)POP3
B)TCP/IP
C)IMAP
D)IRC
9

Which of the following is the most efficient way to send a copy of a message you received to someone else?
Need a Hint?
A)Use the Forward feature.
B)Copy the text from the message and then paste into a new message.
C)Use the Copy Message feature.
D)Use the Reply feature.
10

To avoid having to look up a person’s e-mail address every time you need it, you can record it in a(n)
Need a Hint?
A)Signature file.
B)Group file.
C)Electronic rolodex.
D)Address book.
11

In Microsoft Outlook Express you can save time when corresponding with a group of people, such as everyone in your study group, by creating a group with the e-mail addresses of all the group members. This same option in Netscape Communicator is called
Need a Hint?
A)A Mailing List.
B)An Index.
C)An Address Book.
D)A File Attachment.
12

If you are receiving unwanted e-mail and want to report it to your ISP, EarthLink.com, you should forward the e-mail to
Need a Hint?
A)CEO@EarthLink.com
B)stopmail@EarthLink.com
C)postmaster@EarthLink.com
D)techsupport@EarthLink.com
13

If you are concerned about the privacy of e-mail, which you are sending, which of the following features would be most helpful to you?
Need a Hint?
A)Filtering
B)Mailing lists
C)Encryption
D)Priorities




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