Part 1: An Overview of Consumer Behavior |
1 Overview: The World of Consumers |
2 The Global Context of Consumption |
3 Consumer Culture |
4 Consumption Meanings |
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Part 2: Marketing Decisions and Consumer Behavior |
5 Consumer Behaviors and Marketing Strategies |
6 Learning About Consumers |
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Part 3: Consumers as Interpreters |
7 Needs, Motivations and Involvements |
8 Perception: Worlds of Sensations |
9 Experience, Learning and Knowledge |
10 The Self and Selves |
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Part 4: Consumers in Social Context |
11 Lifestyles: Component Consumption Sub-Cultures |
12 Economic and Social Structures |
13 Household and Organization Consumer Behaviors |
14 Interpersonal Influence |
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Part 5: Consumer Action |
15 Consumer Attitudes, Judgments and Decisions |
16 Purchase and Alternatives to Purchase |
17 Consumer Innovation |
18 Consumer Satisfaction |
19 Recycling, Reuse and Disposal |