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1 | | The pattern of message flow, or who speaks to whom during discussions, is a group's: |
| | A) | status hierarchy |
| | B) | communication network |
| | C) | cohesiveness |
| | D) | group climate |
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2 | | An all-channel group network: |
| | A) | is slower when tackling complex problems |
| | B) | permits rapid communication among all members without having to get clearance from an authority |
| | C) | provides members the freedom to say what they want while ideas are still fresh and pertinent |
| | D) | all of the above |
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3 | | The term used to refer to the relative importance, prestige, and power of a member in a small group is: |
| | A) | status |
| | B) | communication network |
| | C) | cohesiveness |
| | D) | group climate |
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4 | | In the status hierarchy, the person who is known to have ___________ has a disproportionate share of the group's attention, and other members seek the individual's advice and opinions. |
| | A) | group status |
| | B) | high status |
| | C) | prestige |
| | D) | power |
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5 | | Sometimes certain group members are given additional leeway to bend the rules. This is called: |
| | A) | high status power |
| | B) | high status leeway |
| | C) | idiosyncrasy credit |
| | D) | all of the above |
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6 | | The two ways in which status can be conferred upon a group member are: |
| | A) | ascribed and earned |
| | B) | formal and designated |
| | C) | formal and informal |
| | D) | elected and appointed |
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7 | | When status is conferred to a group member because of wealth, education, occupation, personal fame or position, this is referred to as: |
| | A) | earned status |
| | B) | formal status |
| | C) | ascribed status |
| | D) | informal status |
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8 | | The creative and imaginative shared interpretation of events that fulfill a group's psychological or rhetorical need to make sense of their experience and anticipate the future is called a: |
| | A) | fantasy |
| | B) | creative energy |
| | C) | creative synergy |
| | D) | fantasy chain |
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9 | | Which of the following is an example of a discussion about the health of various plants that occupy the meeting room of a particular group, with members adding their own views and observations? |
| | A) | fantasy |
| | B) | fantasy theme |
| | C) | fantasy chain |
| | D) | groupspeak |
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10 | | The content of a fantasy is called the: |
| | A) | fantasy chain |
| | B) | fantasy theme |
| | C) | fantasy culture |
| | D) | fantasy lesson |
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11 | | In which of the following theories is the notion articulated that humans are storytelling creatures who create and share meaning through talk? |
| | A) | fantasy theory |
| | B) | chain theory |
| | C) | status theory |
| | D) | symbolic convergence theory |
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12 | | Fantasies perform which of the following functions for small groups? |
| | A) | Fantasies help the members create the group's unique identity. |
| | B) | Fantasies help a group deal with threatening or difficult information that members might feel reluctant to address directly. |
| | C) | Fantasies help direct a group's actions by subtly endorsing or condemning particular courses of action. |
| | D) | all of the above |
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13 | | The term referring to a group's emotional and relational atmosphere is: |
| | A) | group cohesiveness |
| | B) | group's climate |
| | C) | group status |
| | D) | relational environment |
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14 | | The term relating to the common bonds and sentiments that hold a group together is: |
| | A) | relational environment |
| | B) | climate |
| | C) | bonding |
| | D) | cohesiveness |
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15 | | Which of the following tactics might a group use to enhance cohesiveness? |
| | A) | Stress individualism over teamwork; teamwork will naturally follow. |
| | B) | Support only expressions of agreement. |
| | C) | Develop group identity, with group traditions and rituals. |
| | D) | all of the above |
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16 | | A group in which the members' interactions take place primarily through some combination of electronic systems is known as a(n): |
| | A) | e-group |
| | B) | e-team |
| | C) | e-system |
| | D) | virtual team |
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17 | | When groups make sure that all members know who is on the team, where they are located, and how they can be reached, it helps to establish the identity of a virtual group and build: |
| | A) | confidence |
| | B) | interest |
| | C) | cohesion |
| | D) | all of the above |
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18 | | When group members know they are wanted and appreciated and that their ideas and opinions are important to the group, the group is operating in a: |
| | A) | cohesive manner |
| | B) | supportive climate |
| | C) | defensive climate |
| | D) | relational environment |
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19 | | Comments by group members, like "What's the matter with your people?" or "Is there some reason why we can't get started on time?" are the mark of: |
| | A) | superiority |
| | B) | control orientation |
| | C) | defensive communication |
| | D) | all of the above |
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20 | | A planned program of activities designed to enhance teamwork or improve a group's performance is: |
| | A) | diversity programming |
| | B) | cohesion awareness |
| | C) | a system for multiple level observation of groups |
| | D) | teambuilding |
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