| CHAPTER 1 | Managing Human Resources |
PART I | The Human Resource Environment |
| CHAPTER 2 | Trends in Human Resource Management |
| CHAPTER 3 | Providing Equal Employment Opportunity and a Safe Workplace |
| CHAPTER 4 | Analyzing Work and Designing Jobs |
PART II | Acquiring and Preparing Human Resources |
| CHAPTER 5 | Planning for and Recruiting Human Resources |
| CHAPTER 6 | Selecting Employees and Placing Them in Jobs |
| CHAPTER 7 | Training Employees |
PART III | Assessing Performance and Developing Employees |
| CHAPTER 8 | Managing Employees’ Performance |
| CHAPTER 9 | Developing Employees for Future Success |
| CHAPTER 10 | Separating and Retaining Employees |
PART IV | Compensating Human Resources |
| CHAPTER 11 | Establishing a Pay Structure |
| CHAPTER 12 | Recognizing Employee Contributions with Pay |
| CHAPTER 13 | Providing Employee Benefits |
PART V | Meeting Other HR Goals |
| CHAPTER 14 | Collective Bargaining and Labor Relations |
| CHAPTER 15 | Managing Human Resources Globally |
| CHAPTER 16 | Creating and Maintaining High-Performance Organizations |