Customer Service and Corporate Culture
Log on to the Internet and research the mission statements of at least five organizations.
Look for common values shared by the companies. You can locate information by
going to available search engines (Yahoo.com, Infoseek.com, google.com, AltaVista.com,
Excite.com, or AskJeeves.com) and typing in the name of a company, then searching
its site for “mission statement.” Be prepared to share your findings at the next
scheduled meeting.
Note: A listing for additional research on specific URLs is provided
below: http://www.corporatemissionsinc.com/main.html http://www.huizenga.nova.edu/jame/Missions.htm http://www.1000ventures.com/business_guide/crosscuttings/vision_mission_strategy.html http://www.family-business-experts.com/company-mission-statements.html http://www.customer-service.com/serviceculture.cfm |