| Chapter Objectives (See related pages)
After completing Chapter 12, you will be able to:
12.1 Explain the importance of the appointment book in maintaining the
schedule in the medical office. |
| | | 12.2 Identify common scheduling abbreviations. |
| | | 12.3 Identify and describe different types of appointment scheduling systems. |
| | | 12.4 Discuss ways to arrange appointments for patients. |
| | | 12.5 Explain how to handle special scheduling situations. |
| | | 12.6 Explain how to properly document no-shows and late patients. |
| | | 12.7 Describe how to schedule appointments that are outside the medical
office. |
| | | 12.8 Discuss ways to keep an accurate and efficient physician schedule. |
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