As a medical assistant, you are responsible for many of the
tasks involved in writing correspondence and processing
outgoing and incoming mail in the medical office. Proper
and efficient management of correspondence and mail is
essential to promoting a positive, professional office image.
Choosing the proper letterhead and envelopes helps to
ensure professional-looking correspondence. Knowing the
parts of a letter and the various letter styles and formats
used in the business environment today helps you create
effective correspondence. Knowing how to edit and proofread
and how to use writing reference books helps ensure
that your letters are understandable and well written.
Familiarity with the types of mail services available
enables you to choose the proper services to meet the office's
mailing needs. Following proper procedures and recommended
USPS guidelines ensures that office mail will
be received in the most timely manner. Handling incoming mail is also an important responsibility.
Following an established procedure allows you to
process and route the mail efficiently. |