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1 | | Humans are _________ animals. |
| | A) | social |
| | B) | political |
| | C) | basically |
| | D) | technological |
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2 | | Select the item that best completes the following phrase: "Communication is necessary for a healthy democracy, serving as the process by which people express __________ and make informed evaluations of others." |
| | A) | premises |
| | B) | ideas |
| | C) | hypotheses |
| | D) | statements |
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3 | | As our population becomes increasingly __________, so does the need to understand multiple perspectives in order to work well with team members of different ages, cultures, races, and religions. |
| | A) | homogenous |
| | B) | larger |
| | C) | diverse |
| | D) | none of the above |
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4 | | Select the item that best completes this definition: Communication can be defined as the process of creating and sharing meaning through the use of __________. |
| | A) | ideas |
| | B) | words |
| | C) | text |
| | D) | symbols |
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5 | | __________ are/is the words, images, gestures, and expressions that we use to represent our thoughts, ideas, beliefs, and feelings. |
| | A) | Symbols |
| | B) | Verbiage |
| | C) | Utterances |
| | D) | none of the above |
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6 | | In the contemporary model of the communication process, the initiator is |
| | A) | one who perceives and attempts to understand a message. |
| | B) | one who begins or advances the communication process by generating a message. |
| | C) | the interpretation of a message by deciphering symbols into understandable and meaningful ideas and thoughts. |
| | D) | none of the above |
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7 | | This occurs with the initiation and creation of a message as a communicator translates ideas, thoughts, and feelings into symbols. |
| | A) | interpreting |
| | B) | initiating |
| | C) | encoding |
| | D) | decoding |
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8 | | Keeping the contemporary model of human communication in mind, select the best word that completes the following definition: __________ are symbolic expressions of ideas, thoughts, and feelings. |
| | A) | Statements |
| | B) | Quotations |
| | C) | Syntax |
| | D) | Messages |
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9 | | Keeping the contemporary model of human communication in mind, select the appropriate word to complete the following phrase: __________ are the mediums that carry messages between communicators. |
| | A) | Channels |
| | B) | Routes |
| | C) | Avenues |
| | D) | none of the above |
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10 | | This is an "internal dialogue with ourselves that is sometimes called 'self-talk.'" |
| | A) | interpersonal communication |
| | B) | intrapersonal communication |
| | C) | cognitive communication |
| | D) | small-group communication |
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11 | | When discussing the "dynamic characteristics of the communication process," our authors teach us that communication is: (1) transactional, (2) irreversible, (3) inevitable, and (4) __________. |
| | A) | irrefutable |
| | B) | intentional |
| | C) | multidimensional |
| | D) | none of the above |
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12 | | This word means that we attempt to accept others as equal partners in reaching common goals. |
| | A) | equity |
| | B) | homogeneity |
| | C) | cordiality |
| | D) | civility |
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13 | | These are the principles that guide our decisions about what is good or bad, right or wrong. (Select the appropriate term discussed in Chapter One). |
| | A) | ethics |
| | B) | morals |
| | C) | attitudes |
| | D) | values |
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14 | | Select the word that best fits the following definition. __________ means that we "respond in ways that fit the communication context." |
| | A) | Adaptation |
| | B) | Appropriateness |
| | C) | Allocation |
| | D) | Correction |
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15 | | Communication is a __________. |
| | A) | practice |
| | B) | method |
| | C) | process |
| | D) | dynamic |
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