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Multiple Choice Quiz
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1
Management information systems (MIS)
A)create and share documents that support day-today office activities
B)process business transactions (e.g., time cards, payments, orders, etc.)
C)capture and reproduce the knowledge of an expert problem solver
D)use the transaction data to produce information needed by managers to run the business
E)none of the above
2
The term used to describe those people whose jobs involve sponsoring and funding the project to develop, operate, and maintain the information system is
A)information worker
B)internal system user
C)systems owner
D)external system user
E)systems builder
3
The person who ensures that systems are developed on time, within budget, and with acceptable quality is a
A)systems designer
B)project manager
C)systems owner
D)external system user
E)systems builder
4
Which one of the following is not a business driver for an information system?
A)business process redesign
B)knowledge asset management
C)proliferation of networks and the Internet
D)security and privacy
E)collaboration and partnership
5
A task of developing a technical blueprint and specifications for a solution that fulfills the business requirements is undertaken in the following phase of the system development process
A)system initiation
B)system implementation
C)system analysis
D)system design
E)feasibility analysis
6
If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/an
A)CRM
B)intranet
C)ERP
D)extranet
E)none of the above
7
Which of the following is not a technology driver for an information system?
A)enterprise applications
B)object technologies
C)knowledge asset management
D)collaborative technologies
E)networks and the Internet
8
Which of the following is a deliverable of the system implementation phase in a formal system development process?
A)technical hardware and software solution for the business problem
B)business problem statement
C)statement of the system users’ business requirements
D)technical blueprint and specifications for a solution that fulfills the business requirements
E)none of the above
9
An information system that supports the planning and assessment needs of executive management is
A)DSS
B)TPS
C)ERP
D)MIS
E)none of the above
10
Decision makers who are concerned with tactical (short-term) operational problems and decision making are
A)middle managers
B)executive managers
C)supervisors
D)mobile managers
E)none of the above





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