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Glossary
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background information  The body of justified beliefs that consists of facts we learn from our own direct observations and facts we learn from others.
expert  A person who, through training, education, or experience, has special knowledge or ability in a subject.
leveling  The process of omitting or de-emphasizing features in a description of a person, thing, or event, when the person doing the describing does not think those features are important. The result can be a distorted description.
sharpening  The process of exaggerating those points that a speaker thinks are important when he or she is describing some person, thing, or event. The result can be a distorted description.







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