After reading this chapter, you should be able to:
1. List the characteristics of a small group.
2. Distinguish among different types of groups.
3. Describe the factors that often determine small-group effectiveness.
4. Explain how a group becomes cohesive.
5. Define groupthink and list the indicators that groupthink may be occurring.
6. List and explain the steps in group problem solving.
7. Identify types of online discussion groups, the differences between online discussion groups and face-to-face discussions, and the keys to success in online groups.
To learn more about the book this website supports, please visit its Information Center.