| Business/IT Planning | The process of developing a company’s business vision, strategies, and goals, as well as how they will be supported by the company’s information technology architecture and implemented by its business application development process.
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| Change Management | Managing the process of implementing major changes in information technology, business processes, organizational structures, and job assignments to reduce the risks and costs of change and optimize its benefits.
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| End-User Involvement | The process and activities associated with involving the end user or end user representative in the various phases of complex software development. User involvement is considered a necessary but not sufficient condition for software success.
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| Information Technology Architecture | A conceptual blueprint that specifies the components and interrelationships of a company’s technology infrastructure, data resources, applications architecture, and IT organization.
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| Scenario Approach | A planning approach in which managers, employees, and planners create scenarios of what an organization will be like three to five years or more into the future and identify the role IT can play in those scenarios.
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| SWOT Analysis | A business planning process in which various aspects of a business situation are analyzed and compared. SWOT is an acronym for Strengths, Weaknesses, Opportunities, and Threats.
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