| Agile Company | A company that employs agile manufacturing practices. Also, a company that has converted to a primarily software-based business model and is more quickly able to respond to changing market conditions.
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| Business Process Reengineering (BPR) | Restructuring and transforming a business process by a fundamental rethinking and redesign to achieve dramatic improvements in cost, quality, speed, and so on.
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| Competitive Forces | A firm must confront (1) rivalry of competitors within its industry, (2) threats of new entrants, (3) threats of substitutes, (4) the bargaining power of customers, and (5) the bargaining power of suppliers.
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| Competitive Strategies | A firm can develop cost leadership, product differentiation, and business innovation strategies to confront its competitive forces.
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| Strategic Information Systems | Information systems that provide a firm with competitive products and services that give it a strategic advantage over its competitors in the marketplace. Also, information systems that promote business innovation, improve business processes, and build strategic information resources for a firm.
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| Value Chain | Viewing a firm as a series, chain, or network of basic activities that adds value to its products and services and thus adds a margin of value to the firm.
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| Virtual Company | A form of organization that uses telecommunications networks and other information technologies to link the people, assets, and ideas of a variety of business partners, no matter where they may be, to exploit a business opportunity.
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