UNIT ONE: Medical Assisting as a Career Chapter 1: Introduction to Medical Assisting Chapter 2: Healthcare and the Healthcare Team Chapter 3: Professionalism and Success Chapter 4: Interpersonal Communication Chapter 5: Legal and Ethical Issues UNIT TWO: Safety and the Environment Chapter 6: Basic Safety and Infection Control Chapter 7: Patient Reception Chapter 8: Office Equipment and Supplies Chapter 9: Examination and Treatment Areas UNIT THREE: Communication Chapter 10: Written and Electronic Documents Chapter 11: Medical Records and Documentation Chapter 12: Electronic Health Records Chapter 13: Telephone Techniques Chapter 14: Patient Education UNIT FOUR: Administrative Practices Chapter 15: Managing Medical Records Chapter 16: Schedule Management Chapter 17: Insurance and Billing Chapter 18: Diagnostic Coding Chapter 19: Procedure Coding Chapter 20: Patient Billing and Collections Chapter 21: Financial Management UNIT FIVE: Applied Anatomy and Physiology Chapter 22: Organization of the Body Chapter 23: The Integumentary System Chapter 24: The Skeletal System Chapter 25: The Muscular System Chapter 26: The Cardiovascular System Chapter 27: The Blood Chapter 28: The Lymphatic and Immune Systems Chapter 29: The Respiratory System Chapter 30: The Nervous System Chapter 31: The Urinary System Chapter 32: The Reproductive System Chapter 33: The Digestive System Chapter 34: The Endocrine System Chapter 35: Special Senses UNIT SIX: Clinical Practices Chapter 36: Patient Interview and History Chapter 37: Vital Signs and Measurements Chapter 38: Assisting with a General Physical Examination Chapter 39: Assisting in Reproductive and Urinary Specialties Chapter 40: Assisting in Pediatrics Chapter 41: Assisting in Geriatrics Chapter 42: Assisting in Other Medical Specialties Chapter 43: Assisting with Eye and Ear Care Chapter 44: Assisting with Minor Surgery UNIT SEVEN: Assisting with Diagnostics Chapter 45: Orientation to the Lab Chapter 46: Microbiology and Disease Chapter 47: Processing and Testing Urine and Stool Specimens Chapter 48: Collecting, Processing, and Testing Blood Specimens Chapter 49: Electrocardiography and Pulmonary Function Testing Chapter 50: Diagnostic Imaging UNIT EIGHT: Assisting in Therapeutics Chapter 51: Principles of Pharmacology Chapter 52: Dosage Calculation Chapter 53: Medication Administration Chapter 54: Physical Therapy and Rehabilitation Chapter 55: Nutrition and Health UNIT NINE: Medical Assisting Practice Chapter 56: Practice Management Chapter 57: Emergency Preparedness Chapter 58: Preparing for the World of Work APPENDIXES Appendix I: Prefixes, Suffixes, and Word Roots in Commonly Used Medical Terms Appendix II: Abbreviations and Symbols Commonly Used in Medical Notations Appendix III: Diseases and Disorders Appendix IV: The Electronic Health Record |