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| 1 | |
Form of structure refers to: |
| | A) | organizational processes such as reward systems that foster cooperation |
| | B) | the number of levels in the hierarchy |
| | C) | the method of grouping employees together into work units |
| | D) | standards that guide design activities |
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| 2 | |
Organizations that group personnel on the basis of work process, and specialized knowledge, training, or academic discipline have chosen what form? |
| | A) | product |
| | B) | function |
| | C) | self-contained |
| | D) | mixed |
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| 3 | |
When personnel are grouped according to product line, service performed or project, what kind of organization has been created? |
| | A) | product |
| | B) | function |
| | C) | self-contained |
| | D) | mixed |
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| 4 | |
Lateral organization capability means: |
| | A) | the organization is decentralized with informal, voluntary cooperation |
| | B) | people get things done by working across organizational units |
| | C) | people do not rely on the managerial hierarchy |
| | D) | all of the above |
| | E) | b and c |
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| 5 | |
The primary organizing focus of process organizations is: |
| | A) | teams |
| | B) | hierarchy |
| | C) | function |
| | D) | networks |
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| 6 | |
How would one best define the network form of organization? |
| | A) | it blends traditional management concepts such as the value of management planning and controls with market concepts such as exchange agreements |
| | B) | they rely heavily on contracting out and outsourcing in lieu of owning and operating functions internally |
| | C) | they bring suppliers, producers, and distributors together in unique arrangements which could be stable and long lasting, or be dynamic and exist for a single project |
| | D) | all of the above |
| | E) | a and b |
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| 7 | |
In self-design, considerable attention is given to _______ |
| | A) | form of structure |
| | B) | autonomous teams |
| | C) | design criteria |
| | D) | step-wise, sequential design process |
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| 8 | |
Sustainable Work Systems values include all except: |
| | A) | regeneration and development of human resources |
| | B) | dual attention to quality of working life and competitive firm performance |
| | C) | building in capabilities for ongoing organizational renewal and learning |
| | D) | None. They are all SWS values |
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| 9 | |
The scientific management approach to job design is often referred to as: |
| | A) | a self-design approach |
| | B) | building in decision making discretion for employees |
| | C) | a focus on employee needs |
| | D) | a job engineering approach |
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| 10 | |
Major ideas about work design embodied in Taylor's comprehensive strategy include all except: |
| | A) | tasks should be specialized |
| | B) | work should be studied to determine how tasks should be done regardless of who does them |
| | C) | managers should supervise employees using efficiency methods and motivate them giving monetary bonuses |
| | D) | None. All of the above are included |
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| 11 | |
In organization design, Organization structure is only one of several areas where choices are to be made. |
| | A) | True |
| | B) | False |
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| 12 | |
Self-Design is a European-based approach to organization redesign. |
| | A) | True |
| | B) | False |
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| 13 | |
Self-design approaches require significant training and experience. |
| | A) | True |
| | B) | False |
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| 14 | |
At SKF, the Swedish bearing company, each country subsidiary takes the lead on developing a new product for its own country as well as for all other country subsidiaries. This is one aspect of the Transnational model of organization. |
| | A) | True |
| | B) | False |
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| 15 | |
Business process engineering involves careful evaluation of whether a production step adds value. |
| | A) | True |
| | B) | False |
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