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Multiple Choice Quiz
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1
Our propensity to develop relationships with inanimate technological artifacts explains:
A)how technology affects employee behavior
B)the goals and objectives of the firm
C)the need to attach emotional capacity to technology in order to cope with rapid changes
D)why the interdependence between social and technical systems requires careful attention
2
At its most basic level, technology is:
A)the decisions made about choices available and the processes used to arrive at those decisions
B)choices about raw materials and about work design
C)the knowledge, procedures, and actions used to acquire, and transform inputs into outputs
D)choices about how to approach and utilize information technologies to support the infrastructure
3
Which of those below best defines mediating technology?
A)the nature of technologies used in the transformation process
B)technology that involves series interdependence among sub tasks
C)technology that links clients with service providers in standard ways
D)technology that involves the use of a variety of specialized techniques to bring about change in a specified object
4
Which of the advanced manufacturing systems described below best exemplifies stand-alone systems?
A)those that link the entire manufacturing function and all of its interfaces through extensive information networks
B)equipment and material for the production of parts
C)robot or numeric control machine tools
D)in which some cell systems are linked together to form production islands
5
IT can be used to improve the production process through the use of:
A)robotics
B)specialized software
C)automatic teller machines
D)cash recorders
6
Knowledge centers include all BUT:
A)a virtual help desk
B)documents
C)subject matter experts
D)decision support systems
7
Software designed to model and automate many of the processes of an organization is called:
A)electronic data interchange
B)a strategic information system
C)enterprise resource planning
D)executive support systems
8
An examination of the effects of the technical system at the subunit or department level reveals effects on:
A)the psychological contract established with the organization
B)the technological changes evoked by organizational changes
C)basic management roles, processes, and styles
D)all of the above
E)a & b
9
Four categories of information technology which are likely to impact organizations in the decade to come include:
A)enhanced global communication
B)actual design and structure of the organization
C)the quality of relationships between sub units
D)planning and control processes
10
How would one define an adapter of information technology?
A)they must build (or rebuild) a basic technological foundation
B)they are developers and users who have already made information technology an essential element of their value-based planning
C)they seek opportunity through scientific breakthroughs, and innovative use of state-of-art Technology
D)they must often decide whether to place technical employees in multi-specialty project teams
11
Decentralization, empowerment and technology are the first steps in improving productivity.
A)True
B)False
12
IT connections to grouping decisions is illustrated by the dilemma in grouping and coordinating employees.
A)True
B)False
13
Grouping employees under project managers has the disadvantage of weakening professional expertise and training.
A)True
B)False
14
Information technology changes require changes in organizational structure.
A)True
B)False
15
As long as an employee has critical knowledge, the organization can maintain its competitive advantage.
A)True
B)False
16
The core of any business is its management information systems.
A)True
B)False





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