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1 | | Motivation, at the most basic level, refers to |
| | A) | the inner urges that cause people to behave in a certain way |
| | B) | the process by which individuals can motivate a system |
| | C) | an interpersonal process that can help in moving individuals in a specific path |
| | D) | an organizational process that help manager accomplish organizational success |
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2 | | Many managers and executives believe that the primary problems with motivation are |
| | A) | subordinates are not committed |
| | B) | subordinates don't care if they do a good job |
| | C) | subordinates are poorly trained |
| | D) | all of the above |
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3 | | The traditional model, the human relations mode, and the human resources model are all approaches to |
| | A) | cooperation |
| | B) | motivation |
| | C) | communication |
| | D) | expectation |
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4 | | In the human relations model, the manager's basic task is to |
| | A) | closely supervise |
| | B) | arrange organizational objectives |
| | C) | make us of "untapped" human resources |
| | D) | none of the above |
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5 | | All of the following are considered to be alternative clusters of motivational theories, EXCEPT |
| | A) | work motivation |
| | B) | content theories |
| | C) | human relations |
| | D) | reinforcement theories |
| | E) | intrinsic theories |
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6 | | Which of the following theories of motivation concern a subordinate's perception of fair treatment |
| | A) | equity |
| | B) | expectancy |
| | C) | goal-setting |
| | D) | motivation |
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7 | | Which of the following elements are NOT used to explain motivation dynamics in equity theory |
| | A) | input |
| | B) | outcome |
| | C) | comparative analysis |
| | D) | tension |
| | E) | action |
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8 | | According to the Porter-Lawler Model, an individual may not |
| | A) | allow these factors to affect their performance |
| | B) | value the awards the organizational is offering |
| | C) | value social relationships with the work group more than potential rewards for outstanding performance |
| | D) | all of the above |
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9 | | A subordinate who perceives and maintains a greater work ethic than their colleagues, expects to be acknowledged for such dedication. When that person believes that no acknowledgement will result, they become unwilling to perform. This theoretical is an example of |
| | A) | goal-setting |
| | B) | Porter-Lawler Model |
| | C) | Equity |
| | D) | None of the above |
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10 | | A sense of accomplishment and feelings of growth, triumph, and success that result from the completion of a difficult task are examples of |
| | A) | extrinsic rewards |
| | B) | intrinsic rewards |
| | C) | equity |
| | D) | self-efficacy |
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11 | | Industries have an insufficient level of awareness of cultural differences. |
| | A) | True |
| | B) | False |
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12 | | Supporters of behavior modification are willing to admit that it is essentially bribery and that workers are already paid for performance. |
| | A) | True |
| | B) | False |
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13 | | Comparisons of the rewards that other receive for what appears to be equal effort are also a part of motivation. |
| | A) | True |
| | B) | False |
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14 | | Power can detract from the satisfaction of a person's need pattern. |
| | A) | True |
| | B) | False |
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15 | | For college students, the skills and abilities they learn are part of their self-esteem; the opportunity to use motivators in their first job and to do good work will be a primary motivator. |
| | A) | True |
| | B) | False |
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