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1
Today's progressive managers:
A)usually prefer to use the autocratic style of leadership.
B)tend to emphasize teamwork and cooperation rather than discipline and order-giving.
C)face fewer challenges and problems than managers in the past.
D)can rely on a much higher level of worker loyalty to the organization than in the past.
2
Which of the following activities is part of the organizing function of management?
A)going over a spreadsheet to analyze some financial data
B)monitoring how well the company is utilizing cost-cutting procedures
C)providing the resources that workers need in order to provide faster and better customer service.
D)developing a broad general strategy to help the organization meet its long-term growth objectives
3
When managers identify a market trend that suggests a new opportunity and then devise a strategy to go after this new opportunity, they are ____________.
A)controlling.
B)planning.
C)leading.
D)organizing.
4
The _________ analysis is a tool used in the planning process that helps companies evaluate changes in external environments and assess strengths and weaknesses within the firm.
A)WISH
B)SWAMP
C)ASSET
D)SWOT
5
Engineers at New Generations Computer Company provided three design approaches for the new keyboard the company was planning to produce and sell. Designers got together and used a problem solving approach called ________ to finalize their selection.
A)PERT
B)regression analysis
C)PMI
D)SWOT
6
Ed Flavorman, the chief executive of Flavor Best Ice Cream, believes that alternative plans are almost as important as the primary operational plans because the market is so competitive and unpredictable. Ed endorses:
A)tactical planning.
B)retroactive planning.
C)concurrent planning.
D)contingency planning.
7
As David progressed in his career from a territory sales manager, to a regional sales manager, to the director of sales, he found that he utilized more ________ skills and less _______ skills.
A)conceptual; technical
B)human relations; conceptual.
C)technical; human relations
D)first-line; conceptual
8
Which of the following statements about effective leadership is the most accurate?
A)Most effective leaders share certain specific traits.
B)The most effective leadership style depends on who is being led and in what situation.
C)The democratic style of leadership will almost always improve the effectiveness of the organization.
D)Effective leaders are more concerned about maintaining the status quo than exploring change.
9
At Livwell Pharmaceuticals, researchers know that the objective is to develop three new cancer fighting medicines each year. After that, they work on their own to develop the new drugs. Managers at Livwell practice ______________.
A)free-rein leadership.
B)consultative leadership.
C)projectory leadership.
D)autocratic leadership.
10
Bing spent several hours reviewing sales and expense reports for her tea importing business, in order to determine if she had reached her profit goals for last month. Bing's efforts are part of the ___________ function of management.
A)planning
B)organizing
C)directing
D)controlling





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