Public Relations: The Profession and the Practice, 4/e
Dan Lattimore,
University of Memphis Otis Baskin,
Pepperdine University Suzette T. Heiman,
University of Missouri Elizabeth L. Toth,
University of Maryland-College Park
ISBN: 0073512052 Copyright year: 2012
Table of Contents
Preface About the Authors
Part I: THE PROFESSION
Chapter 1. The Nature of Public Relations
Chapter 2. The History of Public Relations
Chapter 3. A Theoretical Basis for Public Relations
Chapter 4. Law and Ethics
Part II: THE PROCESS
Chapter 5. Research: Understanding Public Opinion
Chapter 6. Strategic Planning for Public Relations Effectiveness
Chapter 7. Action and Communication
Chapter 8. Evaluating Public Relations Effectiveness
Part III: THE PUBLICS
Chapter 9. Social Media and Traditional Media Relations
Chapter 10. Employee Communication
Chapter 11. Community Relations
Chapter 12. Consumer Relations and Marketing
Chapter 13. Investor Relations
Part IV: THE PRACTICE
Chapter 14. Public Affairs: Relations with Government
Chapter 15. Public Relations in Nonprofit Organizations
Chapter 16. Corporate Public Relations
Appendix 1: Writing Appendix 2: Speechmaking by Dan Reines Appendix 3: Video
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