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| 1 | |
Which of the following email formats supports text formatting features and is used within an Exchange environment? |
| | A) | Plain Text |
| | B) | Hypertext Markup Language |
| | C) | Outlook Rich Text Format |
| | D) | None of the above |
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| 2 | |
Which of the following email formats does not support text formatting features such as bold and italics? |
| | A) | Plain Text |
| | B) | Hypertext Markup Language |
| | C) | Outlook Rich Text Format |
| | D) | None of the above |
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| 3 | |
Which of the following email formats supports text formatting and is used outside of an Exchange environment? |
| | A) | Plain Text |
| | B) | Hypertext Markup Language |
| | C) | Outlook Rich Text Format |
| | D) | None of the above |
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| 4 | |
Which of the following is NOT an Importance level that you can select when creating an email message? |
| | A) | Normal |
| | B) | Low |
| | C) | None |
| | D) | High |
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| 5 | |
When an email message is confidential, you can change its _____ to ensure the receiver is aware of its confidentiality. |
| | A) | InfoBar settings |
| | B) | Confidentiality |
| | C) | Security |
| | D) | Sensitivity |
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| 6 | |
What security feature allows you to assure recipients of your identity? |
| | A) | Read receipts |
| | B) | Digital signature |
| | C) | Public key |
| | D) | Private key |
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| 7 | |
_____ can provide you with a confirmation that an email message you sent was delivered. |
| | A) | Read receipt |
| | B) | Digital signature |
| | C) | Delivery receipt |
| | D) | Received signature |
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| 8 | |
What options allow you to specify when a message is delivered to a recipient when connected to an Exchange server? |
| | A) | Delivery |
| | B) | Delay |
| | C) | Send |
| | D) | Email |
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| 9 | |
You can list an email in your To-Do List by adding a _____. |
| | A) | Task |
| | B) | To-Do |
| | C) | Follow Up Flag |
| | D) | Notification |
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| 10 | |
You can prevent an email message from being printed, forwarded, or copied by modifying its ______. |
| | A) | Modification |
| | B) | Authenticity |
| | C) | Security |
| | D) | Permission |
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| 11 | |
What feature allows you to classify Outlook items by a name and color? |
| | A) | Organize |
| | B) | Categories |
| | C) | Folders |
| | D) | Rules |
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| 12 | |
You can cross out a flagged item from your To-Do List by marking it as _____. |
| | A) | Complete |
| | B) | Done |
| | C) | Finished |
| | D) | Delete |
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| 13 | |
You can quickly email recipients' responses to a question you pose with preset answers if you use _____. |
| | A) | Responses |
| | B) | Voting buttons |
| | C) | Required answers |
| | D) | Text boxes |
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| 14 | |
To save time when sending email, you can create a(n) _____ to include your name, title, company, address, and contact information on email messages you create. |
| | A) | Stationary |
| | B) | Avatar |
| | C) | Theme |
| | D) | Signature |
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| 15 | |
What are a set of fonts, colors, backgrounds, and fill effects that can be added to the body of an email message? |
| | A) | Stationary |
| | B) | Avatar |
| | C) | Theme |
| | D) | Signature |
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