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1 | | If you create a folder in the Mail section of Outlook, you can store _____. |
| | A) | Email |
| | B) | Tasks |
| | C) | Appointments |
| | D) | All of the above |
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2 | | Which of the following is NOT a type of folder that can be created in Outlook? |
| | A) | Calendar Items |
| | B) | Journal Items |
| | C) | Access Items |
| | D) | Mail and Post Items |
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3 | | What happens if you click and drag a folder to a new location? |
| | A) | The folder and all of its contents are copied to the new location. |
| | B) | The folder and all of its contents are moved to the new location. |
| | C) | A shortcut to the folder will be created in the new location. |
| | D) | Outlook will give you an error message because folders cannot be moved. |
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4 | | What happens when you delete a folder? |
| | A) | The folder is removed from your computer. |
| | B) | The folder is moved to your computer's Recycle Bin. |
| | C) | The folder is moved to the Deleted Items folder. |
| | D) | The folder is placed on the Clip Board. |
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5 | | You display multiple types of folders (such as Mail, Tasks, and Calendar Items) by using the _____. |
| | A) | Folder List |
| | B) | Folder View |
| | C) | Navigation Pane |
| | D) | Navigation Tab |
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6 | | Which of the following allows you to automatically moved messages you receive into folders based on specified criteria? |
| | A) | Rules |
| | B) | Action |
| | C) | Exception |
| | D) | Quick Step |
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7 | | Which of the following allows you to manually apply an action to a message you receive? |
| | A) | Rules |
| | B) | Action |
| | C) | Exception |
| | D) | Quick Step |
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8 | | When working with Rules, which of the following specifies what Outlook is looking for prior to employing the rule? |
| | A) | Condition |
| | B) | Action |
| | C) | Exception |
| | D) | Quick Step |
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9 | | When working with Rules, which of the following specifies conditions met to not employ a rule? |
| | A) | Condition |
| | B) | Action |
| | C) | Exception |
| | D) | Quick Step |
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10 | | When working with Rules, items that meet the initial criteria have an _____ applied to them. |
| | A) | Condition |
| | B) | Action |
| | C) | Exception |
| | D) | Quick Step |
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11 | | Once a Rule is created, which of the following ways is the most efficient to edit it? |
| | A) | Delete the rule and re-create it. |
| | B) | Modify the rule through the Change Rule button. |
| | C) | Duplicate the rule and edit the copy. |
| | D) | Create a Quick Step for the Rule. |
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12 | | What is the priority for Rules being run by Outlook? |
| | A) | Alphabetical order |
| | B) | Numerical order |
| | C) | Creation date |
| | D) | Top to bottom |
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13 | | If you create a Search folder for Unread Mail and see an unread message from your Inbox, where is the mail message located? |
| | A) | In the Search Folder |
| | B) | In the Inbox |
| | C) | In both the Search Folder and Inbox |
| | D) | In another location |
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14 | | By default, Search Folders search for messages in which of the following folders? |
| | A) | Inbox |
| | B) | Sent Mail |
| | C) | Drafts |
| | D) | All mailbox folders |
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15 | | When customizing a Search Folder, you can show the number or unread items in the folder or _____. |
| | A) | total number of items |
| | B) | number of read items |
| | C) | number of flagged items |
| | D) | total number of categorized items |
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