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Chapter Outline
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Scheduling Operations

Scheduling in High-Volume Systems

Scheduling in Intermediate-Volume Systems

Scheduling in Low-Volume Systems

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Sequencing

Sequencing Jobs through Two Work Centers

Sequencing Jobs When Setup Times Are Sequence-Dependent

Why Scheduling Can Be Difficult

Minimizing Scheduling Difficulties

The Theory of Constraints

Scheduling Services

Appointment Systems

Reservation Systems

Yield Management

Scheduling the Workforce

Cyclical Scheduling

Scheduling Multiple Resources

Operations Strategy

Case: Hi-Ho, Yo-Yo, Inc.








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