Charles W.L. Hill,
University of Washington Steven McShane,
University of Western Australia
ISBN: 0073530123 Copyright year: 2008
Table of Contents
PART 1 Managers and the Environment
Chapter 1 Management •••
Chapter 2 The External and Internal Environments •••
Chapter 3 Globalization and the Manager •••
Chapter 4 Stakeholders, Ethics, and Corporate Social Responsibility •••
PART 2 Strategizing
Chapter 5 Planning and Decision Making •••
Chapter 6 Strategy •••
Chapter 7 Managing Operations •••
PART 3 Organization Architecture
Chapter 8 Organizing •••
Chapter 9 Control Systems •••
Chapter 10 Organizational Culture •••
Chapter 11 Developing High-Performance Teams •••
PART 4 Leading
Chapter 12 Staffing and Developing a Diverse Workforce •••
Chapter 13 Motivating and Rewarding Employee Performance •••
Chapter 14 Managing Employee Attitudes and Well-Being •••
Chapter 15 Managing through Power, Influence, and Negotiation •••
Chapter 16 Effective Leadership •••
Chapter 17 Communication •••
PART 5 Change
Chapter 18 Managing Innovation and Change •••
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