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Principles of Management, 1/e
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Principles of Management

Charles W.L. Hill, University of Washington
Steven McShane, University of Western Australia

ISBN: 0073530123
Copyright year: 2008

Table of Contents



PART 1 Managers and the Environment

Chapter 1 Management •••
Chapter 2 The External and Internal Environments •••
Chapter 3 Globalization and the Manager •••
Chapter 4 Stakeholders, Ethics, and Corporate Social Responsibility •••

PART 2 Strategizing

Chapter 5 Planning and Decision Making •••
Chapter 6 Strategy •••
Chapter 7 Managing Operations •••

PART 3 Organization Architecture


Chapter 8 Organizing •••
Chapter 9 Control Systems •••
Chapter 10 Organizational Culture •••
Chapter 11 Developing High-Performance Teams •••

PART 4 Leading

Chapter 12 Staffing and Developing a Diverse Workforce •••
Chapter 13 Motivating and Rewarding Employee Performance •••
Chapter 14 Managing Employee Attitudes and Well-Being •••
Chapter 15 Managing through Power, Influence, and Negotiation •••
Chapter 16 Effective Leadership •••
Chapter 17 Communication •••

PART 5 Change

Chapter 18 Managing Innovation and Change •••


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