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Multiple Choice Quiz
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1
Employees' emotional and cognitive motivation, their perceived ability to perform the job, their clear understanding of the organization's vision and their specific role in that vision, and their belief that they have been given the resources to get the job done is known as:
A)employee engagement.
B)motivational engagement.
C)ability.
D)employee connection.
2
The drive to form social relationships and develop mutual caring commitments with others is referred to as the drive to:
A)care.
B)nurture.
C)bond.
D)connect.
3
Which of the following statements about four-drive theory is most accurate?
A)One drive is not inherently inferior or superior to another drive.
B)All four drives are fixed in our brains through evolution.
C)The four drives determine which emotions are triggered in each situation.
D)All of the above statements are accurate.
4
Goal setting provides the critical linkage between the:
A)organization's financial statements and individual motivation.
B)organization's financial statements and the HR department.
C)organization's competition and the marketing department.
D)organization's strategic plans and individual motivation.
5
According to expectancy theory an individual's effort level depends on their:
A)effort-to-performance.
B)drive for affiliation.
C)safety needs.
D)drive for power.
6
A positive emotional experience resulting directly and naturally from the individual's behavior or results is called a(n):
A)drive-to-bond.
B)intrinsic reward.
C)motivator.
D)extrinsic reward.
7
To improve performance appraisals an employer might measure the number of people served per hour in a restaurant for example. The likely reason that this type of measure will improve the appraisal is:
A)it is an objective measure of performance.
B)it is a 360-degree feedback mechanism.
C)managers always need to be trained in providing this type of feedback.
D)All of the above are reasons it will improve the appraisal.
8
The theory that explains how people develop perceptions of fairness in the distribution and exchange of resources is called:
A)four-drive theory.
B)exchange theory.
C)expectancy theory.
D)equity theory.
9
The job characteristics model suggests that which of the following job dimensions contributes to meaningfulness?
A)autonomy
B)feedback from job
C)skill variety
D)knowledge of results
10
Employees who feel empowered care about their work and believe that what they do is important. This dimension of empowerment is called:
A)self-determination.
B)competence.
C)meaning.
D)impact.





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