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Chapter Glossary
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achievement motivation  The unconscious concern for achieving excellence in accomplishments through one's individual efforts.
achievement-oriented leadership  Occurs when a leader sets high goals for subordinates, has high expectations for their performance, and displays confidence in subordinates, encouraging and helping them to take on greater responsibilities.
charisma  The ability of some people to charm or influence others.
directive leadership  Occurs when leaders tells subordinates exactly what they are supposed to do, giving them goals, specific tasks, guidelines for performing those tasks, and the like.
effective leadership  The ability of a leader to get high performance from his or her subordinates.
emotional intelligence  The ability to monitor one's own and other's feelings and emotions, to discriminate among them, and to use this information to guide one's thinking and actions.
leader–member relations  How well followers respect, trust, and like their leaders.
leadership  The process of motivating, influencing, and directing others in the organization to work productively in pursuit of organization goals.
leadership substitutes  Contingencies that may act as substitutes for a leadership style.
participative leadership  A leadership style in which the leader consults with his or her subordinates, asking for their opinions before making a decision.
people-oriented behavior  A leadership style that includes showing mutual trust and respect for subordinates, demonstrating genuine concern for their needs, and having a desire to look out for their welfare.
position power  The power that derives from formal hierarchical power over subordinates, including the legitimate power to hire, fire, reward, and punish subordinates.
power motivation  The unconscious drive to acquire status and power and to have an impact on others.
strategic thinking  The cognitive ability to analyze a complex situation, abstract from it, and draw conclusions about the best strategy for the firm to follow.
supportive leadership  A leadership style in which the leader is approachable and friendly, shows concern for the welfare of subordinates, and treats them as equals.
task-oriented behavior  The style of leaders who assign employees to specific tasks, clarify their work duties and procedures, ensure that they follow company rules, and push them to reach their performance capacity.
task structure  The degree to which the jobs of subordinates are highly structured with clear work responsibilities, well-defined tasks, explicit goals, and specific procedures.
transactional leader  A leader who helps an organization achieve its current objectives.
transformational leader  A leader who is an agent of strategic and organizational change.







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