Robert Kreitner,
Arizona State University Angelo Kinicki,
Arizona State University
ISBN: 007353045x Copyright year: 2010
Table of Contents
Part 1: The World of Organizational Behavior
Chapter 1: Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct
Chapter 2: Managing Diversity: Releasing Every Employee’s Potential
Chapter 3: Organizational Culture, Socialization, and Mentoring
Chapter 4: International OB: Managing across Cultures
Part 2: Individual Behavior in Organizations
Chapter 5: Key Individual Differences and the Road to Success
Chapter 6: Values, Attitudes, Job Satisfaction, and Counterproductive Work Behaviors
Chapter 7: Social Perception and Attributions
Chapter 8: Foundations of Motivation
Chapter 9: Improving Job Performance with Goals, Feedback, Rewards, and Positive Reinforcement
Part 3: Group and Social Processes
Chapter 10: Group Dynamics
Chapter 11: Developing and Leading Effective Teams
Chapter 12: Individual and Group Decision-Making
Chapter 13: Managing Conflict and Negotiating
Part 4: Organizational Processes
Chapter 14: Communicating in the Digital Age
Chapter 15: Influence Tactics, Empowerment, and Politics
Chapter 16: Leadership
Chapter 17: Organizational Design, Effectiveness, and Innovation
Chapter 18: Managing Change and Stress
Learning Modules (OLC)
Learning Module A (Web): Self-Management: A Social Learning Model
Learning Module B (Web): Performance Appraisal
Learning Module C (Web): Additional Leadership Models
Learning Module D (Web): Research Methods in OB
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