 |
| 1 | |
Organizations that exhibit a high ethical culture: |
| | A) | encourage employees to act with integrity. |
| | B) | receive very low revenues and profits. |
| | C) | engage only in activities aimed at high profitability. |
| | D) | maintain weak employee relations. |
| | E) | have low returns on investments. |
|
|
|
| 2 | |
Which of the following statements best describes a difference between business ethics and social responsibility? |
| | A) | Business ethics relates to an individual's or a work group's decisions that society evaluates, whereas social responsibility concerns the impact of the entire business's activities on society. |
| | B) | Business ethics relates to an individual's values and standards of conduct, whereas social responsibility concerns the values and standards of conduct of society as a whole. |
| | C) | Business ethics is determined solely by an organization itself, whereas a social responsibility decision is made by the organization's stakeholders. |
| | D) | Business ethics is a voluntary norm, whereas social responsibility is mandatory for every organization. |
| | E) | Business ethics is independent of government regulations, whereas social responsibility is greatly influenced by government regulations. |
|
|
|
| 3 | |
Abusive behavior in the workplace is difficult to assess and manage because: |
| | A) | of diversity in culture and lifestyle. |
| | B) | it is associated with conflict of interest. |
| | C) | employees are unwilling to recognize such behaviors. |
| | D) | of organizational hierarchy. |
| | E) | it leads to workplace discrimination. |
|
|
|
| 4 | |
Within the concept of abusive behavior, _____ should be a consideration. |
| | A) | work |
| | B) | time |
| | C) | hierarchy |
| | D) | authority |
| | E) | intent |
|
|
|
| 5 | |
It is difficult for employees to determine what conduct is acceptable within a company if: |
| | A) | the firm does not have established ethics policies. |
| | B) | there exists a diversity in workplace culture and lifestyle. |
| | C) | the rate of employee turnover is high. |
| | D) | lateral communication channels are blocked. |
| | E) | there exists a conflict of interest. |
|
|
|
| 6 | |
An organization that contributes to the community and quality of life is fulfilling its: |
| | A) | economic responsibility. |
| | B) | legal responsibility. |
| | C) | ethical responsibility. |
| | D) | voluntary responsibility. |
| | E) | political responsibility. |
|
|
|
| 7 | |
For a business, _____ responsibilities are additional activities that may not be required but which promote human welfare or goodwill. |
| | A) | voluntary |
| | B) | ethical |
| | C) | legal |
| | D) | economic |
| | E) | political |
|
|
|
| 8 | |
_____ involves the activities and organizational processes adopted by businesses to meet their social responsibilities. |
| | A) | Organizational support |
| | B) | Operational efficiency |
| | C) | Organizational commitment |
| | D) | Corporate justice |
| | E) | Corporate citizenship |
|
|
|
| 9 | |
_____ refers to conducting activities in such a way as to provide for the long-term well-being of the natural environment, including all biological entities. |
| | A) | Environmental analysis |
| | B) | Organizational justice |
| | C) | Outsourcing |
| | D) | Adaptability |
| | E) | Sustainability |
|
|
|
| 10 | |
Which of the following statements is true of a business entity with regard to its relations with owners, stockholders, employees, and consumers of the company? |
| | A) | Instead of concentrating on maximizing owners' investments in the firm, a business must focus on maintaining consumer relations. |
| | B) | Consumers are forbidden from lobbying government agencies. |
| | C) | Without employees, a business cannot carry out its goals. |
| | D) | Even in a large corporation, ensuring responsibility to its owners is fairly easy. |
| | E) | A business must first be responsible to its employees. |
|
|
.