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Chapter Quiz
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1
Aries Corp is a multinational food company that manufactures several products such as baked snacks and confectionary. In order to increase the productivity, the company decides to assign each employee in the organization to perform a single task. For example the workers in the packaging unit work only for that segment and do not change their roles. Which of the following concepts is illustrated here?
A)Job specialization
B)Downsizing
C)Outsourcing
D)Regrouping
E)Job rotation
2
Which of the following is an advantage of job specialization?
A)It gives employees the opportunity to learn new skills frequently.
B)It eliminates boredom and monotony.
C)It plays a significant role in reducing the employee turnover rate in an organization.
D)It improves working relationships in crowded electronic plants.
E)It saves time as workers do not have to shift from one job to another.
3
Which of the following statements is true about functional departmentalization?
A)It is rarely seen in small organizations.
B)It requires a great deal of coordination.
C)It speeds up decision making processes that involve more than one department.
D)It tends to emphasize the organization as whole rather than departmental units.
E)It involves only one manager handling all the functional units.
4
Which of the following statements is true about product departmentalization?
A)It prevents duplication of functions and resources.
B)It complicates decision making.
C)It includes the functional activities within each product division.
D)It emphasizes overall organizational objectives rather than individual products.
E)It adversely affects the coordination of activities related to a product or a product group.
5
Which of the following statements is true about the various forms of departmentalization?
A)Functional departmentalization emphasizes the organization as a whole rather than departments.
B)Product departmentalization results in duplication of functions and resources.
C)Geographical departmentalization requires minimal administrative staff and control system.
D)Customer departmentalization focusses on the organization as a whole.
E)Customer departmentalization requires minimal administrative staff to coordinate operations.
6
Megan is a manager who has assigned her subordinates the task of redesigning the graphics on the company's product packaging. She has given her subordinates the power to hire graphic designers and buy any other required resources on their own. Along with Megan, the subordinates, too, are accountable and responsible for the assignment. Which of the following concepts is illustrated in this scenario?
A)Delegation of authority
B)Downsizing
C)Geographical departmentalization
D)Job deskilling
E)Overcentralization
7
Which of the following statements is true about matrix structures?
A)They are generally expensive and quite complex.
B)They provide no scope for confusion among employees regarding whose authority has priority.
C)They usually do not work well for diverse and complex organizations that are growing.
D)They tend to allow for little flexibility and hamper innovation.
E)They don't enable the company to respond quickly to changes in the environment.
8
Which of the following statements is true about teams in an organization?
A)All work groups can be considered as teams.
B)Teams cannot have its members it different locations.
C)Team building is increasingly dwindling in many organizations.
D)Teams produce fewer solutions to problems than individuals.
E)Teams can boost productivity and cut costs.
9
Which of the following statements is true about project teams?
A)They comprise members from a single department.
B)They are almost always temporary.
C)They only deal with specific quality, productivity, or service problems.
D)They do not run their own operations.
E)They lack total control over a specific project.
10
At Alba LLC, daily efficiency and quality reports are sent to the managers from the subordinates for review. This illustrates _____ communication.
A)upward
B)horizontal
C)diagonal
D)grapevine
E)downward





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