Fundamentals of Logistics Mangement: European Edition
David B Grant,
Heriot-Watt University, UK Douglas M Lambert,
Ohio State University, USA James R Stock,
University of Southern Florida, USA Lisa M Ellram,
Arizona State University, USA
ISBN: 0077108949 Copyright year: 2006
Key Features
Up-to-date coverage Totally updated since its previous edition, the book has contemporary material on IT, RFID, e-commerce and the Internet. The book also has considerable new coverage of service performance measurement, including topics such as key performance indicators, service quality, relationships and partnerships and collaborative planning and forecasting.
European examples
This brand new European edition includes a full range of European based examples covering global logistics, technology, creative solutions and logistics challenges. Companies featured include: Zara, Lofthansa, Benetton and Adobe.
Student Friendly
Each chapter boasts a range of student-friendly features designed to make learning easy and enjoyable. Pedagogical features include: Questions, Problems, Logistics Challenges, Key Terms, Readings and a Glossary.
2006 McGraw-Hill Education Europe