Part 1: Business Trends: Cultivating a Business in Diverse, Global Environments

Chapter 1: Managing within the Dynamic Business Environment: Taking Risks and Making Profits
Chapter 2: How Economics Affects Business: The Creation and Distribution of Wealth
Chapter 3: Competing in Global Markets
Chapter 4: Demonstrating Ethical Behavior and Social Responsibility

Part 2: Business Ownership: Starting a Small Business

Chapter 5: Choosing a Form of Business Ownership
Chapter 6: Entrepreneurship and Starting a Small Business

Part 3: Business Management: Empowering Employees to Satisfy Customers

Chapter 7: Management, Leadership, and Employee Empowerment
Chapter 8: Adapting Organizations to Today's Markets
Chapter 9: Producing World-Class Goods and Services

Part 4: Management of Human Resources: Motivating Employees to Produce Quality Goods and Services

Chapter 10: Motivating Employees and Building Self-Managed Teams
Chapter 11: Human Resource Management: Finding and Keeping the Best Employees
Chapter 12: Dealing with Employee–Management Issues and Relationships

Part 5: Marketing: Developing and Implementing Customer-Oriented Marketing Plans

Chapter 13: Marketing: Building Customer Relationships
Chapter 14: Developing and Pricing Products and Services
Chapter 15: Distributing Products Quickly and Efficiently
Chapter 16: Using Effective Promotional Techniques

Part 6: Managing Financial Resources

Chapter 17: Understanding Financial Information and Accounting
Chapter 18: Financial Management
Chapter 19: Securities Markets: Financing and Investing Opportunities
Chapter 20: Understanding Money, Financial Institutions and the Federal Reserve

Bonus Chapters

Bonus Chapter A: Working Within the Legal Environment of Business
Bonus Chapter B: Using Technology to Manage Information
Bonus Chapter C: Managing Risk
Bonus Chapter D: Managing Personal Finances