Deborah Hinkle,
Microsoft Word, ISBN: 0073519294 Kathleen Stewart,
Microsoft Excel, ISBN: 0077331214 John Carter & Jon Juarez,
Microsoft Access, ISBN: 0077331249 Pat Graves & Amie Mayhall,
Microsoft PowerPoint, ISBN: 0077331192
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Word 2010 Chapter 1
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2011 McGraw-Hill Higher Education