After studying this chapter, you should be able to:
Explain what leadership is, when leaders are effective and ineffective, and the sources of power that enable managers to be effective leaders. [LO 10-1]
Identify the traits that show the strongest relationship to leadership, the behaviors leaders engage in, and the limitations of the trait and behavior models of leadership. [LO 10-2]
Explain how contingency models of leadership enhance our understanding of effective leadership and management in organizations. [LO 10-3]
Describe what transformational leadership is, and explain how managers can engage in it. [LO 10-4]
Characterize the relationship between gender and leadership and explain how emotional intelligence may contribute to leadership effectiveness. [LO 10-5]
