Section Two: Manufacturing and Service Processes
Chapter 7: Manufacturing Processes
Chapter 8: Facility Layout
Chapter 9: Service Processes
Chapter 10: Waiting Line Analysis and Simulation
Chapter 11: Process Design and Analysis
Chapter 12: Six Sigma Quality
Chapter 13: Statistical Quality Control
Section Three: Supply Chain Processes
Chapter 14: Lean Supply Chains
Chapter 15: Logistics, Distribution, and Transportation
Chapter 16: Global Sourcing and Procurement
Section Four: Supply and Demand Planning and Control
Chapter 17: Enterprise Resource Planning Systems
Chapter 18: Forecasting
Chapter 19: Sales and Operations Planning
Chapter 20: Inventory Management
Chapter 21: Material Requirements Planning
Chapter 22: Work Center Scheduling
Chapter 23: Theory of Constraints
Section Five: Special Topics
Chapter 24: Health Care
Chapter 25: Operations Consulting
Appendices
A: Linear Programming Using the Excel Solver
B: Operations Technology
C: Financial Analysis
D: Answers to Selected Problems
E: Present Value Table
F: Negative Exponential Distribution
G: Areas of the Cumulative Standard Normal Distribution
H: Uniformly Distributed Random Digits
I: Interest Tables