Service Processes

Service Processes

Service Processes

LO9-1	Understand the characteristics of service processes.
LO9-2	Explain how service systems are organized.
LO9-3	Analyze simple service systems.
LO9-4	Contrast different service designs.

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Home > Chapter 9

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	Course-wide Content
		Interactive OM Updates and Errata

	Quizzes
		Multiple Choice Quiz
	More Resources
		Glossary Excel Templates Step-by-Step Examples Tutorials