Introduction:Conflict resolution is a vital skill that you will need throughout your life in virtually all of your business and personal relationships, and one of the simplest ways to resolve a conflict is to simply apologize. However, many people find apologizing difficult. They think it shows weakness, and besides, they don’t know how to do it. At this Web site, you can learn how saying you’re sorry can show strength of character, and get some tips for making an effective apology.
Links to Explore:The Power of Apologieshttp://www.colorado.edu/Ombuds/Apologies1.pdf'
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