Read each question carefully and select the best answer.

1		When the text states that conversations change from one era to another, this reflects which element of the communication process?
			A)	symbols
			B)	meaning
			C)	process
			D)	environment
2		According to communication researcher Frank Dance, which of the following represents the processual nature of communication?
			A)	triangle
			B)	spiral
			C)	square
			D)	circle
3		Which of the following is considered to be a concrete symbol?
			A)	romance
			B)	table
			C)	hatred
			D)	joy
4		Which of the following is considered to be an abstract symbol?
			A)	coffee
			B)	love
			C)	picture frame
			D)	fire hydrant
5		Which model of communication is based on research by Shannon and Weaver, which suggests that information transmission is passed from one person to another?
			A)	linear
			B)	transactional
			C)	interactional
			D)	provisional
6		The transmitter of a message is called the:
			A)	source
			B)	decoder
			C)	receiver
			D)	channel
7		A person's background, including his or her culture, life experiences, and heredity is also called the:
			A)	transactional model of communication
			B)	interactional model of communication
			C)	linear model of communication
			D)	field of experience
8		The decision of whether Internet sites should be held accountable for their content reflects which issue in communication?
			A)	the dark side of communication
			B)	computer-mediated ethics
			C)	external noise
			D)	external feedback
9		Listening to bigoted comments made by another person represents which of the following?
			A)	physical noise
			B)	psychological noise
			C)	physiological noise
			D)	social interactional noise
10		The Palo Alto (California) team of researchers were important for their discovery of which principle of communication?
			A)	Communication is a two-way street.
			B)	Communication is not always verbal.
			C)	We cannot escape communication.
			D)	Communication is not always a good thing.