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Learning Objectives
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  1. Discuss three major ways that service prices are perceived differently from goods prices by customers.

  2. Articulate the key ways that pricing of services differs from pricing of goods from a company's perspective.

  3. Demonstrate what value means to customers and the role that price plays in value.

  4. Describe strategies that companies use to price services.

  5. Give examples of pricing strategy in action.







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