After reading this chapter, you should be able to

1. Choose and prepare a training site based on how trainees will be involved and interact with the content and each other in the course.



2. Prepare for instruction using a curriculum road map, lesson plan, design document, and concept map.



3. Explain how trainees’ age, generational differences, and personality might influence how programs are designed.



4. Prepare a request for proposal (RFP) and a list of questions to evaluate training consultants and suppliers.



5. Explain the program design elements that should be included to ensure near and far transfer of training.



6. Develop a self-management module for a training program.



7. Design application assignments and action plans to enhance learning and transfer of training.



8. Make recommendations about what managers can do before, during, and after training to facilitate learning and transfer.



9. Identify different ways to manage knowledge and the conditions necessary for employees to share knowledge.