After reading this chapter, you should be able to

1. Discuss the steps in the development planning process.



2. Explain the employees’ and company’s responsibilities in planning development.



3. Discuss current trends in using formal education for development.



4. Relate how assessment of personality type, work behavior, and job performance can be used for employee development.



5. Explain how job experiences can be used for development and suggest a job experience to match an employee’s development goal or need.



6. Identify the characteristics of an effective mentoring program.



7. Describe the succession planning process and how the nine-box grid is used.



8. Design an effective on-boarding process.